Effective Date: August 10, 2026
Last Updated: August 10, 2026
Website: https://autogineai.com/ Email: hello@autogineai.com Phone: +92 312 2971643
This User Responsibility & Service Provider Disclaimer (“Policy”) explains the relationship between Autogine AI (“Autogine AI”, “we”, “us”, or “our”) and customers who use our software, automation, chatbot, artificial intelligence, WhatsApp integration, messaging, API, and related technology services (“Services”).
The purpose of this Policy is to clarify that Autogine AI is a technology and service provider and does not operate, manage, control, or participate in the underlying business activities conducted independently by its customers.
By using our Services, you acknowledge and agree to this Policy.
Autogine AI provides software and technical infrastructure that enables customers to create and operate automated communication and business workflows.
Our Services may allow customers to:
● Create chatbots;
● Configure automated replies;
● Send and receive messages;
● Connect WhatsApp accounts;
● Integrate APIs;
● Create business automations;
● Use AI-powered communication;
● Manage customer conversations;
● Send marketing or transactional communications; and
● Configure other automated business processes.
Autogine AI provides the technology that enables these functions.
We do not operate the customer’s business or determine how the customer uses the technology.
Each customer independently controls and operates their own business. The customer is solely responsible for determining:
● What products or services they offer;
● What information they provide to their customers;
● What prices they charge;
● What advertisements they publish;
● What claims they make;
● What links they send;
● What payment methods they use;
● What messages they send;
● Who receives those messages;
● What chatbot responses are configured;
● What automation rules are created; and
● How they conduct their business.
Autogine AI does not control these independent business decisions.
Use of Autogine AI does not create any:
● Partnership;
● Joint venture;
● Agency relationship;
● Employment relationship;
● Franchise relationship;
● Brokerage relationship; or
● Representative relationship between Autogine AI and the customer.
Unless expressly agreed in writing, a customer is not authorized to represent that they are an agent, representative, partner, employee, or official representative of Autogine AI.
The customer is solely responsible for all activities performed through their Autogine AI Account. This includes responsibility for:
● Account configuration;
● Automation rules;
● Chatbot flows;
● AI instructions;
● Messages;
● Marketing campaigns;
● Customer communications;
● Products and services;
● Advertisements;
● Offers;
● Links;
● Payment requests;
● Business claims;
● Customer data;
● Compliance with applicable laws; and
● Compliance with third-party platform policies.
The customer must ensure that their use of Autogine AI is lawful and appropriate for their business.
Autogine AI does not authorize or endorse the use of its Services for fraudulent, deceptive, or unlawful activities.
If a customer uses Autogine AI to conduct or facilitate:
● Fraud;
● Scams;
● Deception;
● Phishing;
● Impersonation;
● Fake investment opportunities;
● Unauthorized financial solicitation;
● Misleading advertising;
● Spam;
● Harassment;
● Unauthorized communications;
● Illegal sales; or
● Other unlawful activities,
the customer is solely responsible for such conduct and its consequences, to the maximum extent permitted by applicable law.
The customer’s use of Autogine AI technology does not make Autogine AI a participant in, beneficiary of, or responsible party for the customer’s underlying misconduct.
Autogine AI does not necessarily investigate, verify, approve, endorse, or guarantee the legitimacy of every customer’s:
● Business;
● Company;
● Product;
● Service;
● Advertisement;
● Offer;
● Investment opportunity;
● Transaction;
● Representation; or
● Customer communication.
A customer’s access to Autogine AI does not constitute an endorsement or verification of that customer’s business.
Customers must not represent that their use of Autogine AI means their business has been verified, approved, certified, or endorsed by Autogine AI.
Autogine AI does not participate in transactions between customers and their customers unless expressly agreed under a separate written agreement.
We are not responsible for:
● Payments made to a customer;
● Products not delivered by a customer;
● Services not provided by a customer;
● False promises made by a customer;
● Refund disputes;
● Chargebacks;
● Customer complaints;
● Investment losses;
● Financial losses resulting from a customer’s activities; or
● Disputes concerning the customer’s products or services.
Any dispute concerning a customer’s business should be addressed directly with the customer responsible for that business activity.
Autogine AI provides tools that may automatically send messages based on configurations established by the customer.
The customer is responsible for reviewing and configuring their:
● Automated replies;
● Chatbot flows;
● AI instructions;
● Campaigns;
● Message templates;
● Triggers;
● Conditions;
● Customer segments; and
● Other automation rules.
Autogine AI is not responsible for the business consequences of messages that a customer intentionally or unintentionally configures their Account to send, subject to applicable law.
Customers should test and review their automation before deploying it to real customers.
Where artificial intelligence is used, responses may be generated automatically. AI-generated responses may contain:
● Errors;
● Inaccurate information;
● Missing information;
● Unexpected responses;
● Misinterpretations; or
● Other unintended content.
The customer remains responsible for determining whether AI-generated content is suitable for their particular business purpose.
Autogine AI does not guarantee that AI-generated responses will always be accurate, complete, appropriate, or legally compliant.
Customers are responsible for complying with all laws and regulations applicable to their business and communications.
Depending on the customer’s activities, these may include requirements relating to:
● Consumer protection;
● Advertising;
● Privacy;
● Data protection;
● Electronic communications;
● Marketing;
● Financial services;
● Telecommunications;
● Intellectual property;
● Anti-fraud requirements; and
● Industry-specific regulations.
Autogine AI does not provide legal, financial, tax, regulatory, or compliance advice. Customers should obtain independent professional advice where appropriate.
Autogine AI may provide integrations with WhatsApp, Meta, AI providers, payment processors, telecommunications providers, hosting companies, and other third-party platforms.
These third parties operate independently from Autogine AI.
The customer is responsible for complying with the applicable policies and requirements of those third parties.
Autogine AI does not guarantee:
● WhatsApp account approval;
● Phone number approval;
● Template approval;
● Message delivery;
● Account quality ratings;
● Advertising approval;
● Continued API access;
● Continued availability of third-party services; or
● Protection from third-party account restrictions.
A third-party provider may independently suspend, restrict, review, or terminate a customer’s account or access.
Autogine AI may implement reasonable technical, security, abuse-prevention, and account-protection measures.
However, no technology platform can guarantee that every customer or third party will use the technology appropriately.
Autogine AI does not guarantee that its Services will completely prevent:
● Fraud;
● Scams;
● Spam;
● Abuse;
● Unauthorized access;
● Misuse;
● Deceptive communications; or
● Other unlawful activity.
Customers remain responsible for securing and appropriately managing their Accounts.
If Autogine AI reasonably believes that an Account is being used for fraud, scams, abuse, spam, unlawful activity, policy violations, or activities that create significant risk, we may take appropriate action.
Such action may include:
● Requesting additional information;
● Restricting account functionality;
● Disabling specific automations;
● Suspending an Account;
● Terminating an Account;
● Blocking certain activity; or
● Taking other reasonable protective measures.
Where legally required or appropriate, Autogine AI may cooperate with competent authorities.
Autogine AI provides software and technology services and does not assume responsibility for proactively monitoring every message, transaction, business activity, or communication generated through every customer Account.
However, we may investigate activity that:
● Is reported to us;
● Is identified through reasonable security or abuse-prevention measures;
● Appears to violate our policies;
● Appears to violate applicable law; or
● Creates a material security or operational risk.
Any investigation or action taken by Autogine AI does not mean that we assume responsibility for the customer’s underlying business.
If a third party contacts Autogine AI regarding a customer’s products, services, transactions, advertisements, messages, or business activities, Autogine AI may direct the complainant to the customer responsible for the relevant activity where appropriate.
Autogine AI may also take action against the customer’s Account if the complaint indicates a potential violation of our Terms, policies, third-party platform requirements, or applicable law.
To the maximum extent permitted by applicable law, the customer agrees to defend, indemnify, and hold harmless Autogine AI, its owners, directors, officers, employees, contractors, affiliates, licensors, and service providers from claims, losses, liabilities, damages, costs, and reasonable legal expenses arising from or relating to:
● The customer’s use or misuse of the Services;
● The customer’s business activities;
● The customer’s products or services;
● Customer-generated content;
● Automated communications sent through the customer’s Account;
● Fraudulent or unlawful activity conducted through the customer’s Account;
● Violation of applicable law;
● Violation of third-party platform policies;
● Customer transactions; or
● Claims made by the customer’s customers or other third parties concerning the customer’s activities.
This obligation applies to the maximum extent permitted by applicable law.
To the maximum extent permitted by applicable law, Autogine AI shall not be responsible for losses, damages, claims, or disputes arising solely from the independent activities of a customer.
This includes matters relating to:
● Customer fraud;
● Customer scams;
● Customer transactions;
● Customer products;
● Customer services;
● Customer advertisements;
● Customer communications;
● Customer promises or representations;
● Customer payment requests;
● Customer investment activities;
● Customer-generated content; or
● Customer relationships with third parties.
Nothing in this Policy excludes or limits liability that cannot legally be excluded or limited under applicable law.
A customer’s use of Autogine AI does not mean that Autogine AI:
● Endorses the customer;
● Guarantees the customer’s business;
● Approves the customer’s products;
● Approves the customer’s services;
● Guarantees the customer’s claims;
● Guarantees the customer’s transactions; or
● Participates in the customer’s business.
Customers must not use the Autogine AI name, logo, or branding in a manner that falsely suggests endorsement, partnership, certification, or approval.
Nothing in this Policy prevents Autogine AI from complying with:
● Applicable law;
● Court orders;
● Regulatory requirements;
● Valid legal requests; or
● Requests from authorized law-enforcement authorities.
Where legally required, Autogine AI may preserve or disclose information in accordance with applicable law.
This Policy forms part of Autogine AI’s overall legal framework and should be read together with our Terms of Service / Terms & Conditions, Privacy Policy, Acceptable Use Policy, and other applicable policies.
If there is a conflict between this Policy and the Terms of Service, the Terms of Service shall control unless expressly stated otherwise.
By accessing or using Autogine AI, the customer acknowledges that:
1. Autogine AI is a technology and service provider;
2. Autogine AI does not operate the customer’s underlying business;
3. The customer is responsible for their own products and services;
4. The customer is responsible for communications sent through their Account;
5. The customer is responsible for complying with applicable laws;
6. The customer is responsible for complying with third-party platform policies;
7. The customer is responsible for transactions with their own customers;
8. The customer may not use Autogine AI for fraud, scams, or unlawful activities; and
9. Autogine AI does not endorse or guarantee the customer’s business merely because the customer uses our Services.
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For legal notices, abuse reports, policy questions, or other inquiries:
Website: https://autogineai.com/ Email: hello@autogineai.com Phone: +92 312 2971643
This User Responsibility & Service Provider Disclaimer is effective as of:
By using Autogine AI after this date, you acknowledge and agree to this Policy.
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